Support Engineer (OSS/BSS) at Ericsson

Ericsson is hiring candidates for Support Engineer at Colombo Location, refer below job details and submit application as per given below.

Posted date: Jul 21, 2021

Location: Colombo, 11, LK

Company: Ericsson

Work Location: Sri Lanka

Background Check: All employment offers to join Ericsson are subject to satisfactory completion of our global pre-employment check.

At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.


We are now looking for a Support Engineer that will provide technical service and support to our customers. In this role, you will configure and integrate different nodes and solutions in new and live customer networks.

As there are no distinct borders between the areas, you will need to be flexible and master more than one area. The technical development is rapid and you will continuously keep your competence and skills up to date.


  • Customer Issues & handling of dedicated support
  • Handling Software Update Management (SUM)
  • Mentor Remote Service Gateway (RSG)
  • Support and resolve problems to stabilize and optimize customer networks.
  • interacts with customer technical staff, operation managers, service engineers and other groups within the service delivery organization.


  • Minimum acquire Bachelor Degree in Telecommunication Engineering. Min 4-8 years of experience.
  • Demonstrated : OSS, Network Management, Orchestration, BSS, EDA, Database, Cloud Infrastructure
  • Consultative behavior, business minded and strong team spirit. Good interpersonal and customer management skills. Great teammate with outstanding skills in collaboration among key partners.
  • Delivering results and meeting customer expectations with excellent planning and organizing skills.

Apply: Submit Application here

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