Technical Writer – Multimedia in Columbus

Job Description

Join American cloud-computing and Software company Veeva Systems, currently hiring Technical Writer – Multimedia in Columbus OH, Apply Veeva careers in Columbus OH.


Position : Technical Writer – Multimedia

Location : Columbus, OH

Job Category : Product Management


Job Details

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you – on any given day. Whether you choose to work remotely from home or work in an office – it’s up to you.
Veeva was recently named the #1 Best Place to Work in Central Ohio by Columbus Business First.
The Role
Are you a technical writer with a natural curiosity for how things work? Do you enjoy making software and processes easy to understand? Can you create new multimedia content from scratch and improve existing documentation while maintaining consistent style and tone? 
Veeva is looking for an experienced Technical Writer who will invest in deeply understanding user needs and deliver content as part of a team that makes Veeva products easy to use for both end-users and administrators.
Qualified candidates must be legally authorized to be employed in the United States. Veeva does not provide sponsorship of employment visas for this position. What You’ll Do Document multiple Vault features per release cycle (track development, research the feature, write new content, and complete the review process) Develop and maintain varying content for Vault including online help for users/administrators and multimedia presentations for Vault applications Become an expert in Vault, including keeping up to date with new features documented by other writers Implement improvements to existing documentation by addressing feedback from users, customer support, product managers, and our services team Ensure that new articles and presentations maintain a consistent style, tone, and approach Requirements 3+ years of technical writing experience 3+ years in multimedia creation Post-graduate degree in technical communication, or equivalent experience Excellent communication (written and oral) and research skills Ability to manage your time effectively when faced with competing priorities Ability to work independently with little direct supervision Experience with Git, Markdown language, Camtasia, and Vimeo Experience in scriptwriting and storyboarding Qualified candidates must be legally authorized to be employed in the United States or Canada. Veeva does not provide sponsorship of employment visas for this position. Nice to Have Working knowledge of the software development process and cloud software Experience in an agile software development environment Experience in writing for regulated industries Experience using JIRA, Jekyll, and WordPress (or other CMS) #LI-RemoteUS
#BI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at


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