Senior Manager – Quality Systems RTSM in Boston

Job Description

Join American cloud-computing and Software company Veeva Systems, currently hiring Senior Manager – Quality Systems RTSM in Boston MA, Apply Veeva careers in Boston MA.


Position : Senior Manager – Quality Systems RTSM

Location : Boston, MA

Job Category : Quality, Security & Compliance


Job Details

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you – on any given day. Whether you choose to work remotely from home or work in an office – it’s up to you.
The Role
The Senior Manager of Quality Systems RTSM is a single point of contact between the product team and the corporate Quality Operations function. The primary responsibility is to ensure quality processes are defined, monitored and assessed across the RTSM product portfolio.  This role ensures seamless process integration across the quality spectrum and provides quality oversight in key regulated areas such as document management, change management, computer validation and deviation/investigation management.  Additional responsibilities include audit support by representing RTSM Quality Operations during customer audits and third party attestations (ISO, SOC).   What You’ll Do Ensure alignment with RTSM process definition and corporate quality standards Provide quality oversight on regulated processes, such as validation, procedures, and product releases/changes Ensure all product-related deviations are initiated, investigated and resolved. Ensure process control measures are in place and monitored Create QRB metrics to measure performance and identify robust continuous improvement actions Requirements BS/BA and 5+ years of experience in a GxP related field within a biotechnology, medical device, or pharmaceutical company. 3+ years working in the IVR/IWR/IRT software vendor space in a quality role Experience with Quality Management Systems (e.g., documentation and record management, change control, deviations, investigations, training and CAPA programs) Working knowledge of and ability to interpret and apply GxPs, EU, FDA and ICH regulations, HIPAA guidelines, and industry best practices (e.g., ISPE, DIA) specifically around IT and software development Excellent project management skills Comfortable in a fast-paced environment with minimal direction and able to adjust workload based upon changing priorities Perks & Benefits PMI certification Exposure to Agile SDLC, SaaS, and/or IT cloud technologies #LI-RemoteUS
#BI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at


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