Senior IT Infrastructure Engineer/Systems Engineer in Columbus

Job Description

Join American cloud-computing and Software company Veeva Systems, currently hiring Senior IT Infrastructure Engineer/Systems Engineer in Columbus OH, Apply Veeva careers in Columbus OH.


Position : Senior IT Infrastructure Engineer/Systems Engineer

Location : Columbus, OH

Job Category : IT


Job Details

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you – on any given day. Whether you choose to work remotely from home or work in an office – it’s up to you.
Veeva was recently named the #1 Best Place to Work in Central Ohio by Columbus Business First.
The Role
We are looking for a Senior IT Infrastructure Engineer (Systems Engineer) who will be a part of a small team architecting, designing, and operating our global, cloud-based endpoint technology stack. This role is accountable for operating an endpoint management platform that is secure, performance-driven, and minimally intrusive for end-users/corporate devices. This person will also become the technical owner of these tools and will provide L2 and L3 escalation support when necessary. What You’ll Do Design, configure and maintain endpoint management platforms Test, validate, and deploy policies and configurations to endpoints Maintain documentation, knowledge articles, and operating procedures Work with our global End User Services team to troubleshoot issues, identify root causes, and proactive address potential issues through system change management Manage ticket escalations supporting our endpoint technology stack Creating and following device and software lifecycle policies Minimize system policies and agent-based footprint on a corporate device Designing and maintaining a software service catalog (enterprise App store) Design and automate application and software deployment processes (from request to fulfillment) Design and manage a corporate patching policy New endpoint application onboarding/rationalization Own and run our endpoint technology stack Requirements Bachelor’s Degree in IT, Computer Science or related field or other related experience 2+ years of experience managing a unified device management tool and SaaS-based platforms Experience with VMware, macOS, Windows, and Okta Highly developed written and verbal communication Strong attention to detail, goal-oriented Versatility, flexibility, and a willingness to work within changing priorities Demonstrated commitment to excellent customer service Ability to work independently Nice to Have Have previous experience managing WorkspaceOne and Automox in an enterprise setting. Experience with writing in Python, PowerShell, or Bash Perks & Benefits Unlimited PTO Work Anywhere Professional Development Stipends #LI-RemoteUS
#BI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at


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