QA Director – Vault in Toronto

Job Description

Join American cloud-computing and Software company Veeva Systems, currently hiring QA Director – Vault in Toronto , Apply Veeva careers in Toronto .


Position : QA Director – Vault

Location : Toronto,


Job Details

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you – on any given day. Whether you choose to work remotely from home or work in an office – it’s up to you.
The Role
Veeva is looking for a Director, Quality Assurance to manage and grow our applications QA team in Toronto, Canada, supporting our ever-increasing Vault applications.   The leader will be defining and championing our various applications’ testing in the cloud, working with cross-functional teams to release Vault features on regular schedules, working to increase our automation footprint, and managing a team of highly successful QA engineers while doing so. This role will be responsible for ensuring that our Vault applications are in customers’ hands with high quality and on time. What You’ll Do Own QA of our Regulatory Information management (RIM) application being built from the Toronto office Strategize and deliver on test methodologies and best practices that will get our applications into GA (General Release) on time and with quality Understand platform dependencies and application separation and be responsible for identifying risks and working with the appropriate product development owners to ensure critical and high-risk items are prevented prior to release Drive multi-team interaction and collaboration to meet product release readiness Define and own metrics and key performance indicators Lead a team of QA Managers and QA engineers, delivering quality applications Manage career paths and grow the QA team, meeting engineering goals Work with offshore/remote teams to enhance automation regression  Be the thought leader in ensuring the QA team is up to speed on the latest tools, and technology that will help them successfully test Vault applications on time and with quality Work closely with Pleasanton QA leadership in defining common processes and testing tools that will help the overall QA org Work with cross-functional team members (dev and PMs) in getting code coverage numbers which will show an increase in automated regression coverage. Requirements Solid understanding of software development life cycle as well as expertise in quality assurance processes and methodologies Experience leading multi-function teams with at least 25 – 50 team members including Automation, and Quality Assurance Engineers Enough level of technical background to provide highly credible leadership to QA teams and to be able to evaluate complex project risks and issues accurately and objectively Ability to develop trusted relationships with cross-functional stakeholders to drive quality releases Able to jump in and get your hands into testing the application and understanding the application you own Prior experience in the pharma domain (regulatory preferred) testing software is a plus BA or BS or equivalent experience is required; MA or MS is a plus 10+ years of management and leadership experience, leading both technical and QA orgs Strong interpersonal skills including mentoring, coaching, collaborating, and team building Strong analytical, planning, and organizational skills with an ability to manage competing demands Proven ability to release web-based software products with quality and ensure objectives, goals, and commitments are met Innovate and contribute to the evolution of Quality Assurance best practices while successfully releasing quality applications to customers Excellent oral and written communications skills and experience interacting with both business and engineering individuals at all levels Solid understanding of agile Project Management tools such as Jira, Jenkins, automation frameworks using Selenium/Cucumber Experience with Java and Python Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at


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