Product Support Associate in Budapest

Job Description

Join American cloud-computing and Software company Veeva Systems, currently hiring Product Support Associate in Budapest , Apply Veeva careers in Budapest .


Position : Product Support Associate

Location : Budapest,


Job Details

Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.
The Role
Are you starting your career in IT? Are you passionate about cutting-edge technologies?
We are currently looking for talents with a technical aptitude, a passion for learning, and those who want to make an impact with an amazing IT career. 
New colleagues would join the Product Support team as Product Support Associates and work with a great and innovative group of people. You will need to learn and adapt quickly, be persistent and demonstrate “out of the box” thinking.
This is a full-time, Monday-Friday job with benefits. You must be based and be eligible for employment in Hungary as Veeva does not anticipate providing support for employment visa/permit processes. What You’ll Do Learn everything about our software and use that knowledge to ensure client success Provide global support covering issues related to Veeva software Handle inquiries regarding technical issues, information requests on application capabilities, navigation, and installation or configuration Work with Engineering, Product Management and Professional Services when necessary Attend meetings and provide status updates Requirements Don’t have a university degree? That’s OK if you have the equivalent skills gained through work experience or disciplined self-study. We look at any and all prior experience, even unofficial. Have you designed a personal website? Built a mobile app for a friend’s company? Tell us about it! Beyond user-level experience using different systems, web and mobile applications (eg.: you know how to connect to an FTP server; you resolve error messages rather than giving up) Experience working in small teams Analytical mindset, a natural problem solver with a hands-on approach The desire to learn new technical skills (Salesforce; basic software code review methods) The desire to learn new soft skills Confident use of English (intermediate) Nice to Have Basic programming experience (HTML, Javascript) Previous support experience Perks & Benefits Allocations for continuous learning & development Health & wellness programs Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.


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