Managed Services Consultant – R&D in Dalian

Job Description

Join American cloud-computing and Software company Veeva Systems, currently hiring Managed Services Consultant – R&D in Dalian , Apply Veeva careers in Dalian .

 

Position : Managed Services Consultant – R&D

Location : Dalian,

 

Job Details

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
The Role
Love consulting, but tired of the travel? Looking for an opportunity to do something new, exciting, and with a clear value proposition for your customer? Veeva Systems is looking for a Managed Services Consultant who has a passion for helping customers achieve their business vision. The Managed Services Consultant is a member of our Professional Services team who provides offsite, post-go-live application administration for R&D Vault customers. Veeva Vault, our cloud-based content management, and collaboration solutions are used by our customers to manage content-centric processes across key departments within a life sciences company, including clinical trials, quality management, manufacturing, regulatory, sales, and marketing. Qualified candidates will be supporting multiple clients in a shared, dedicated capacity. What You’ll Do Provide post-go-live administrative support for multiple clients Configuration of users and groups, document types, properties, lifecycles and workflows, picklists, notifications, and security Bulk import/export of content and data Ad hoc training of users and administrators Analysis and deployment of new product features Maintenance of production and sandbox environments Creation of regular and ad hoc customer reports Execute customer change requests Requirements Mandatory: Ability to communicate effectively, both orally and in writing in Korean Experience with configuring/supporting/implementing content management software Customer services or consulting experience Ability to quickly understand client requirements and needs and articulate potential solutions Experience fulfilling customer needs and managing expectations Excellent verbal and written communication skills Proven ability to work remotely and independently in support of clients Bachelor’s degree or equivalent relevant experience Nice to Have Project Management experience Understanding of life science content management principles, types, and taxonomies Understanding of life science compliance requirements Experience with Veeva Vault, OpenText, Documentum/EMC, Liquent, and/or Next Docs Development Background with experiences of SOAP, Rest API Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

 

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