Global Program Manager – R&D IT (Remote) in Los Angeles

Job Description

Join American cloud-computing and Software company Veeva Systems, currently hiring Global Program Manager – R&D IT (Remote) in Los Angeles CA, Apply Veeva careers in Los Angeles CA.


Position : Global Program Manager – R&D IT (Remote)

Location : Los Angeles, CA

Job Category : Professional Services


Job Details

Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.
Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you – on any given day. Whether you choose to work remotely from home or work in an office – it’s up to you.
The Role
Veeva is looking for an experienced R&D IT program leader to manage implementation programs at Veeva’s largest Vault customers globally. This role will guide the transformation of our customers’ R&D technology landscape. You will work closely with Veeva’s Account Management Team to ensure delivery success across your Vault R&D program(s), continuous improvement of existing applications, and overall Customer Success for the programs.
This is a remote, full-time permanent role with Veeva. This is a customer-facing role and we have no work location requirement if you are in close proximity to an airport and able to meet future travel requirements.
Veeva Systems does not anticipate providing sponsorship for employment visa status (e.g., H-1B, OPT) for this employment position. What You’ll Do Service Delivery accountability for one or more global Vault implementations in Clinical, Quality, or Regulatory at our strategic accounts Work with IT and business executives to define deployment, governance, and transformation roadmap Establish post-deployment application management Support implementation proposals and services contract negotiation Coordinate Customer Success Manager activities to drive product value and adoption Coordinate Product Management and Product Support activities  Requirements 7+ years in large-scale program management within the Pharmaceutical R&D space (Clinical, RIM, Safety, Quality & Manufacturing) Consulting experience across multiple functional areas for Top 20 pharma clients In-depth Pharmaceutical R&D knowledge in at least 1 of the following functional areas – Clinical, Regulatory, Quality, Manufacturing Track record of success leading diverse global teams to deliver large, complex GxP technology implementations to deliver measurable business results Experience in technology strategy and roadmap development for large pharma customers Proven executive communication skills Ability to critically and objectively interpret and evaluate information to effectively influence at the executive level Skills in problem resolution, negotiation, dealing with ambiguity, the establishment of effective processes, influencing without authority Works well with third parties: can organize and galvanize a disparate group of people, keeping cadence in the program high Work location – home office, based in the EU or US. Does not have to be near a Veeva office but ideally close to an airport  Ability to travel up to 50% post covid. Nice to Have Veeva Vault implementation experience Software as a Service implementation experience in GxP space #LI-RemoteUS
#BI-Remote Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at


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