(Sr. )Manager- IDS Infrastructure Operation in Shanghai

Job Description

Join American pharmaceutical leader Eli Lilly and Company, currently hiring (Sr. )Manager- IDS Infrastructure Operation in Shanghai, Apply Lilly careers in Shanghai Shanghai.


Position : (Sr. )Manager- IDS Infrastructure Operation

Location : Shanghai, China

Job id: R-33605


Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.Roles and Responsibilities:This Infra Operations position is primarily responsible for all aspects of planning, coordination, implementation and support of Collaboration Services, Modern Meetings and Digital Room Services for the China affiliate.  The position also manages the external resources to support day-to-day meeting room and digital room operations. Lead and deliver projects and services in collaboration services space, including O365, Teams, collaboration sites, power automation technologiesLead and deliver projects and services in modern meetings space, including video-conferencing, wireless projection, virtual meetings and live broadcasting technologiesLead and provide technical support to employee townhalls and department townhallsAct as a technical subject matter expert in collaboration services and modern meetings spacesWork closely with regional and global counterparts to delivery global initiativesManages the operations of digital room including video-shooting, photo-taking and live-broadcasting eventsIn charge of related infrastructure incident response activities, service problems, changes management processes, and escalation proceduresPlan annual IT Infrastructure operation capital and expense budget and execute the procurement along with approved plan with related partiesOrganize and deliver IT training sessions to end usersRepresent China infra team in regular regional service review meetings and/governance forumsServe as the backup Operations Manager for end-user computingRequirements:Bachelor’s degree or above, preferable in computer or engineering5 to 7 years of IT and Infra related work experiences2 to 3 years’ working experience of team leader in multinational companies with people managementExperience of managing outsourcing partner for Infrastructure and end user servicesExperience of leading operations and projects, and managing IT infrastructure service implementation and communicationTechnical knowledge and experience of supporting O365, MS Teams, collaboration sitesExperience of producing live broadcasting events and townhallsDemonstrated ability to effectively communicate with the ability to articulate complex ideas or technologies in easy-to-understand business terms to senior leadersAbility to communicate in English (verbally and in writing) to regional teamsStrong verbal and written communication skillsEli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.



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