Lilly USA IT Service Associate in Indianapolis

Job Description

Join American pharmaceutical leader Eli Lilly and Company, currently hiring Lilly USA IT Service Associate in Indianapolis, Apply Lilly careers in Indianapolis Indiana.


Position : Lilly USA IT Service Associate

Location : Indianapolis, Indiana

Job id: R-33357


Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.Organization Overview:At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.Lilly Value and Access advocates for the value Lilly’s medicines bring to people who use them, and we strive to make them accessible to all who need them. This role exists to ensure that the foundational IT systems supporting this mission are reliable, secure, compliant, and fit for purpose. The role requires a process oriented, analytically minded individual keen on employing quality standards, driving compliance, innovation, and who enjoys a mix of individual contribution and achieving results through others. This is an operational role passionate about service and execution with opportunity to grow into strategy.Responsibilities:Sustain reliable IT system availability for critical business operationsProtect the confidentiality and integrity of data in our IT systemsEnsure continuous audit readiness of systems and processesCollaborate multi-functionally within Lilly IT and with third party supplier system integration and support resourcesDrive modernization and rationalization of IT systemsDisplay appropriate level of functional and technical expertise, decision making, influence, problem solving, impact, project management, customer experience, and application of external learning.Ability to translate complex technical problems, processes, and concepts into terms of business value.Basic Requirements:A degree in Information TechnologyAdditional Preferences:ITIL Foundations CertificationAgile CertificationPrevious experience supporting and implementing COTS and SaaS solutionsPrevious experience supporting IT systems in a SOx or other (e.g., GXP) regulated environmentExposure to Model N Revenue Management Solutions, Powered by Flex or Powered by NTechnologies Used: Oracle, SQL Server, SQL, Java, Linux & Windows, Informatica, EDI, FTP, IBM MQ, Broadcom WA, Service Now, MyAccess, Python, AWS, Business Objects, Cognos, Micro Focus (previously HP) ALM, Automation AnywhereAdditional Information:In Lilly, the IT department is branded as IDS to describe the Information and Digital Solutions we provide.This position is located in Indianapolis, IN. We are a hybrid working team expected to be in the office a majority of the time.The team typically works onsite Tuesday through Thursday and remote Monday and Friday.Travel is not an expectation of this role.Lilly’s total rewards package goes beyond a paycheck! We offer health benefits, annual bonuses, equity, ample paid time off, and flexibility to work from home.Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company (subject to applicable law).



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