O2C Analyst – SCM in Cork

Job Description

Join American pharmaceutical leader Eli Lilly and Company, currently hiring O2C Analyst – SCM in Cork, Apply Lilly careers in Cork Cork.


Position : O2C Analyst – SCM

Location : Cork, Ireland

Job id: R-32628


Job Details

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.JOB TITLE:    O2C Analyst –Supply Chain    REPORT TO: O2C Manager – Supply ChainLOCATION:   Cork, Ireland   About Us:At Lilly, we make a difference for people the world over by discovering, developing and delivering medicines that help people live longer, healthier and more active lives.  Central to all that we do are our talented and motivated professionals, circa 500 of whom are based at our Global Business Solutions centre in Little Island, Cork.  There we boast vibrant workforce made up of over 35 nationalities, speaking over 27 languages.Established in 2010 to gain efficiencies in areas such as General Accounting, Purchase to Pay and Order to Cash, the GBS Cork quickly excelled in its financial mandate, allowing the Cork leadership to ask, how can we apply these processes to other areas of the business?  And so the GBS we have today was born, still leading in finance, but also evolving and expanding into diverse Business Service functions including Customer Meeting Services, Global HR Data Management, Medical Information and more to come on stream across 2018 and 2019.This, along with the current physical expansion of the Little Island campus, means there has never been a more exciting time to be part of the GBS story!  Mirroring the existing Island House building, the new Island Hall facility will extend our overall capacity to in excess of 1000 employees where Lilly will continue to offer a premium workspace across both buildings, complete with healthcare, pension and life assurance benefits, subsidised canteen, wellbeing facilities, travel subsidies, car-pooling incentives, bike to work scheme, on-site parking and much more.At the GBS, it’s not just about what we do today, but how we can continuously improve and innovate for present and future operations.  We view the development of our highly skilled workforce in much the same way and want to grow your role into an empowering and fulfilling career here at Lilly.  Therefore, with the sole purpose of employee progression, weekly Manager 1:1s, a dedicated Learning & Development service and Educational Assistance schemes all await you.Above all, it’s about being part of an open, welcoming and inclusive culture, one that is further enhanced by the dedication of our committees – Culture Club, Diversity & Inclusion, Sports & Social, Corporate Social Responsibility, Health Safety & Environment and Food.PurposeThe role of an O2C Analyst within the supply chain team involves the managing and control of all inventory and replenishment activities to ensure supply to distributers and our patients is maintained at the highest level. The analyst will develop strong relationships with market affiliates, drive continuous improvement and develop solutions that will meet and exceed customer requirements.Key ResponsibilitiesComplianceUnderstand and follow all compliance policies, laws, regulations and The Red Book.Ensure adherence to Anti-Corruption requirements when interacting with stakeholdersEnsure all operational controls are completed to level required and within agreed timeframe.Integrate compliance into daily activities.Comply with any corrective actions.Cooperate with investigations, monitoring and auditsOperational ActivitiesControl inventory interfaces with LSP ( Local Service provider)Control inventory movements done by LSP and reconcile SAP with LSPs inventory levels.Run inventory reports and propose actions (scrapping, rebalancing, …)Run interfaces with LSP and ensure orders have been integrated in SAPManage, track and resolve Tier 2 disputes and route to local affiliates when requiredInteract with local quality departmentSupport operational metrics and SLA reportingLiaise with internal contacts including Finance, Sales and Marketing, Manufacturing and DistributionLiaise with external partners including logistic service providersAct as a power user for O2C Supply Chain ManagementPropose and implement standardization for SCM  processesManage all replenishment activities including Purchase order requests and communication with all stakeholdersBuild and maintain a strong knowledge of the organisations product lines within marketLead & assist O2C Management to ensure all deliverables are met.Pro-actively take control of issues and provide solutions to customer/managementResolve and or escalate issues raised  including those raised by team membersMentor and provide coaching support to associate team membersTake accountability for assigned markets and any other tasks as assigned by ManagementCreate, Promote and Maintain Operational ExcellenceProvide input and recommendations into current process and ways in which it can be improved in terms of efficiency and effectiveness.Continuously looks for ways to improve our service level for our customers /stakeholdersSupports organizational changes.Providing training to the business areas that support the processes. e.g. basic required training, or to improve efficiency of the processesParticipates in internal and external educational opportunities relevant to the Information or customer service environment. .Minimum Qualification Requirements: Degree level  qualifications in business discipline essentialProcurement & Supply Chain management specialisation preferableMin 2 years of Supply chain /Customer serviceDemonstrate strong interpersonal, written and oral communication skills.Ability to work in a global multi-cultural environmentAbility to develop good relationships with various levels of personnel in Lilly’s Financial organization, Affiliate organization, third party service providers, and external auditorsExcellent active listening skills with effective verbal skills to respond to customers with a rational and empathetic manner.Able to respond flexibly and empathetically to customer needs, managing their expectations effectively.Demonstrate strong interpersonal skills, written and oral communication skillsAccuracy and attention to detailHigh learning agilityProactive, analytical and pragmatic approach to problem solving.Able to work under pressure, meet short deadlines, multiple priorities and concern for maintaining standards.Good time management skillsLeadership skillsPresentation skills.Effective prioritization showing ability to be flexible whilst meeting customer needs and managing their expectations.Proficient at high level with Microsoft Office software (Excel, Word, etc…)Desirable: SAP experience an advantage SCM functionality is highly preferableCompliance and controls particularly SOX  experience a distinct  advantageSecond European languageEli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.



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