Join American pharmaceutical leader Eli Lilly and Company, currently hiring Analyst / Sr. Analyst – Medicines Development Information & Digital Solutions Decentralized Clinical Trials Operations in Cork, Apply Lilly careers in Cork Cork.
Position : Analyst / Sr. Analyst – Medicines Development Information & Digital Solutions Decentralized Clinical Trials Operations
Location : Cork, Ireland
Job id: R-32376
At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.Analyst / Sr. Analyst – Medicines Development Information & Digital Solutions Decentralized Clinical Trials OperationsAt Eli Lilly and Company, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We are looking for people who are determined to make life better for people around the globe.The Eli Lilly and Company Global Business Solutions (GBS) Center at Cork was established in July 2010 to provide financial shared services such as Order to Cash, Purchase to Pay, and General Accounting and Global Travel and Meeting services. Since then, the scope of GBS Cork has expanded outside of Finance and into other Business Service functions, Customer Meeting Services, Global HR Data Management, Information and Digital Solutions (IDS), and Medical Information and Clinical Trials support services.Lilly enjoys a strong reputation for quality and focus on employee development. We make it our mission to attract the best and we always look at alternative ways to provide opportunities for our people to excel, grow and build a meaningful career.The GBS Center at Cork is building a team aligned with Lilly’s Medicines Development Information and Digital Solutions (MD IDS) organisation. MD IDS is passionate about creating best-in-class, first-in-class medicines in the digital era. We strive to build strategic value through collaborative and creative delivery of strategic tech capabilities – Automation, Insights, and Experiences – that power the Lilly pipeline. MD IDS has four strategic enablers for value in the 2022-2025 time horizon (1) Decentralised Trials (2) End-to-End Automation (3) Development Intelligence and (4) Emerging Digital Medicine (EDM). For MD IDS to drive forward many of these strategic enablers, our clinical trials must become more connected than ever before.Are you curious about the process to get a product from research to registration and approval? Join Medicines Development (MD) Information and Digital Solutions (IDS) and you can learn what it takes. This role supports Decentralized Clinical Trial (DCT) operations. DCT is an exciting new paradigm in clinical research that makes it easier for people to participate in clinical research. Through positive partnership, MD IDS provides information technology (IT) solutions that solve MD business problems by defining and influencing information and business strategies, crafting and developing solutions to achieve the strategic outcomes, and ensuring reliable deployment and operation of these solutions. Our leaders understand the scientific, medical, and regulatory business processes as well as the capabilities of information management and technology.This role will be the MD IDS Trial Operations Support Lead responsible for partnering with one or more study delivery teams. This role is responsible for providing support that improves the delivery of DCT and traditional capabilities for critical clinical trials. This role is part of a team that first rate customer service to study teams by combining the enablement of novel and DCT capabilities with traditional approaches to improve clinical operations.Key Responsibilities: Develop in-depth trial operations knowledge and strong relationships with business partners.Works closely with trial capability leads and clinical trial project managers to ensure traditional and non-traditional technology needs are met.Produce and maintain support documentation including issue logging in Service Now, creation of knowledge articles, etc.Help to define, formalize, and iterate on the DCT game changer support process to ensure continuous process improvement.Trial Support for trials using Central Clinical Services group includes:Onboarding/Offboarding resources to trial specific technologies such as email, Telemedicine, call centers, and SharePoint;Initial contact for issues from individuals to feed those on to downstream vendor or internal support groups; andSharePoint updates such as creation/update of lists, permission management, automated MS Flows, etc.Partner on other support activities including audits, Periodic Reviews, and CAPA tasks Required Skills and Experience:Minimum Bachelor’s degree in Computer Science, Engineering, Statistics, Technical ScienceQualified candidates must be legally authorized for employment in IrelandAdditional Preferred Skills and Experience:Experience with the clinical trial business process.ITIL v4 Foundations certification or additional ITIL v4 certifications.High level of personal organization and attention to detail.Experience developing and sustaining strong productive relationships with business partners.Ability to translate technical concepts into business language (and vice versa) for effective communication with non-IDS stakeholders.Demonstrated learning agility with digital technologies.Excellent self-management, communication and team working skills.Ability to enthusiastically develop and apply creative solutions.Excellent social, leadership and interpersonal skills (both verbal and written).Shown partnership skills; work with team dynamic strengths and different viewpoints.Shown negotiation skills; utilizes experience and knowledge to persuade others in reaching sound decisions.Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively “Lilly”) are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.Lilly does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.
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